Privacy policy
Privacy Policy
Effective Date: August 31, 2026
- Ghost Ship 3PL (“Ghost Ship,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, and protect information when you visit ghostship3pl.com, submit information through our website, or use features available through the site.
Information We Collect
We may collect information that you voluntarily provide to us, including:
- Name
- Email address
- Phone number
- Company or organization name
- Company website
- Information about your fulfillment needs, order volume, products, or business
- Information submitted through our Request a Quote, Let’s Talk, contact, or other website forms
- Information submitted when accessing or using our sample fulfillment portal
We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, referring pages, pages visited, and general website usage information.
How We Use Your Information
We may use information collected through the website to:
- Respond to inquiries and requests
- Evaluate potential fulfillment relationships and prepare quotes
- Communicate with prospective and existing clients
- Provide and administer access to our sample fulfillment services
- Process sample product requests and coordinate fulfillment
- Operate, maintain, secure, and improve our website and services
- Analyze website usage and performance
- Prevent fraud, abuse, or unauthorized access
- Comply with applicable legal and regulatory requirements
If you specifically opt in to receive news, updates, or other marketing communications from Ghost Ship, we may also use your contact information for those purposes. You may unsubscribe from marketing communications at any time.
Sample Fulfillment Portal
Certain authorized users may access portions of our website to request sample products on behalf of participating Ghost Ship clients.
The sample fulfillment portal is not an online retail store and Ghost Ship does not collect payment from users through the portal for sample product orders.
Information submitted through the portal may be used to process, fulfill, ship, track, and administer sample requests and may be shared with the applicable Ghost Ship client whose products are being requested.
Cookies and Website Technologies
Our website may use cookies and similar technologies that help the site function, understand website traffic, remember preferences, improve performance, and provide analytics.
Our website is hosted using Shopify and may use technologies provided by Shopify and other service providers that assist us in operating and analyzing the website.
Your browser may allow you to block or delete cookies. Disabling certain cookies may affect the functionality of some portions of the website.
How We Share Information
Ghost Ship does not sell personal information for monetary consideration.
We may share information with third-party service providers that assist us with operating our website and business, including website hosting, analytics, communications, technology, shipping, fulfillment, and related business services.
We may also disclose information when required by law, regulation, legal process, or governmental request, or when reasonably necessary to protect Ghost Ship, our clients, our users, or others.
Information associated with a sample request may be made available to the Ghost Ship client associated with the products being requested.
Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain appropriate business records, comply with legal obligations, resolve disputes, and enforce our agreements.
Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
However, no website, electronic transmission, or data storage system can be guaranteed to be completely secure.
Third-Party Websites and Services
Our website may contain links to websites or services operated by third parties. Ghost Ship is not responsible for the privacy practices, security, or content of third-party websites or services. We encourage you to review their privacy policies separately.
Your Privacy Choices
Depending on where you reside, you may have certain rights regarding your personal information, including the right to request access to, correction of, or deletion of certain information we maintain about you.
You may contact us to make a privacy-related request. We may need to verify your identity before completing certain requests.
You may unsubscribe from marketing emails at any time by using the unsubscribe instructions included in those communications.
Children's Privacy
Our website and services are intended for businesses and business users and are not directed toward children. We do not knowingly collect personal information from children through the website.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, business practices, or legal requirements. Updates will be posted on this page with a revised effective date.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact:
Ghost Ship 3PL
New Jersey, USA
Email: contact@ghostship3pl.com