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    MISSION CONTROL

    Stay one step ahead.

    Mission Control gives you real-time visibility into orders, shipments, returns, and support—so you can solve problems before your customers know there’s one.

    Included with every Ghost Ship fulfillment partnership.
    Request a Quote Let’s Talk
    Real-time visibility Know what’s happening right now.
    Proactive alerts Catch issues early and protect your customers.
    Built for operators Everything you need, nothing you don’t.
    Ghost Ship Mission Control dashboard
    01

    Your fulfillment operation at a glance.

    See the big picture in seconds. Mission Control shows yesterday’s activity and what needs your attention.

    • Orders received, in transit, delivered, delayed, and exceptions
    • See what needs attention immediately
    • Drill down into any metric for details
    Ghost Ship Mission Control dashboard overview
    02

    Catch issues before they become customer issues.

    Identify delayed shipments and delivery exceptions early so you can take action and keep your customers happy.

    • See why a shipment is delayed or flagged
    • Take proactive steps to inform customers
    • Reduce WISMO emails and support tickets

    Shipments Needing Attention

    Delayed (2) Exception (0)
    Order # Carrier Status Reason
    US100011827 UPS Delayed In transit delay
    US100011819 FedEx Delayed Weather delay
    View all delayed shipments →
    Map showing shipment activity across the United States
    03

    Collaborate with your fulfillment team.

    All your tickets and returns in one place with every detail you need.

    • Submit and track support tickets
    • See responses from our team in real time
    • View return reasons, condition, and photos

    Recent Tickets

    View all →
    #TKT-1052 Missing Item Order US100011824
    Open Updated 1h ago
    #TKT-1049 Damaged Product Order US100011812
    In Progress Updated 3h ago
    #TKT-1047 Shipping Question Order US100011795
    Resolved Updated 1d ago

    Recent Returns

    View all →
    #RTN-1009 Wrong Item Order US100011788
    Received Jul 8, 2026
    #RTN-1008 Customer Changed Mind Order US100011783
    Received Jul 8, 2026
    #RTN-1007 Damaged Item Order US100011770
    Received Jul 7, 2026
    04

    Stay informed - even when you’re not logged in.

    Mission Control keeps you in the loop with daily summaries and important updates.

    • Daily summary email every morning
    • Instant notifications for ticket replies and new returns
    • The information you need, when you need it
    Ghost Ship Mission Control daily summary email
    Mission Control mobile notifications
    Daily Summaries Get yesterday’s activity in your inbox every morning.
    Ticket Notifications Know instantly when we reply to your tickets.
    Return Alerts Be notified the moment a return is received and logged.
    05

    Insights that help you grow your business.

    Powerful reporting to track trends, spot opportunities, and make smarter decisions.

    • Order volume and shipment trends
    • Carrier performance and delivery insights
    • Support and return analytics

    Orders Over Time

    Last 7 Days
    800 600 400 200
    Jul 2 Jul 3 Jul 4 Jul 5 Jul 6 Jul 7 Jul 8
    Orders Received

    Shipments by Carrier

    Last 7 Days
    1,247 Total
    UPS 62%
    FedEx 25%
    USPS 8%
    Other 5%

    Support Ticket Volume

    Last 30 Days
    30 20 10 0
    Jun 8 Jun 15 Jun 22 Jun 29 Jul 8
    New Tickets Resolved Tickets

    BUILT FROM REAL CLIENT FEEDBACK

    Mission Control wasn’t built to check a software box. It was built by listening to the questions our clients asked every day and creating a simpler way to answer them.

    Real problems
    Real feedback
    Real solutions

    WHAT OUR CLIENTS SAY

    “Mission Control gives us answers before we even have to ask. We can see delays, exceptions, and returns in real time and take action right away. It’s a huge part of how we keep our customers happy.”

    — Alexis Dalinka, CEO Dough Dissolve

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